The subject pertains to acquiring audio files, specifically in the MP3 format, intended for use as background sound during telephone calls when a party is placed on hold, without incurring any cost. This typically involves searching for and downloading freely available musical or audio content from various online sources for implementation within a telecommunications system.
The availability of such resources offers cost savings for businesses by eliminating the need to purchase licensed music or create custom audio. Historically, organizations relied on licensed radio broadcasts or commercially purchased music for on-hold entertainment, incurring fees and potential copyright infringement risks. The ability to obtain accessible and cost-free audio significantly alters this landscape, enabling wider adoption of customized on-hold experiences.
